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Hi there, I'm Jarvis! I see you're looking at the Commercial Bean to Cup Coffee Machine | Automatic Espresso Maker | Grey | De'Longhi Rivelia HW188. How can I help you with the technical specs or suitability for your business today?

Jarvis is an AI assistant and may occasionally provide incorrect details. To ensure your equipment fits and functions perfectly, we recommend verifying all critical specifications-including dimensions, power requirements, and compatibility-with our expert sales team prior to purchase.For orders or stock, call 0333 355 0535

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DeLonghi Out of Stock

Commercial Bean to Cup Coffee Machine | Automatic Espresso Maker | Grey | De'Longhi Rivelia HW188

SKU: HW188
£1,079.55 / exc vat
£1,295.46/ inc vat

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  • 16 One-Touch Coffee Options
  • Bean Adapt Technology
  • Two Interchangeable Hoppers
  • LatteCrema Hot System
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Features Overview Specifications Case Study Reviews Installation Buying Guide FAQ

Product Overview

Looking for a way to serve genuinely brilliant coffee without needing a degree in barista science? Meet the De'Longhi Rivelia, a commercial bean to cup coffee machine designed for businesses that value quality and  simplicity. This sleek grey unit packs in an incredible amount of smart technology, allowing anyone on your team to produce everything from a perfect, punchy espresso to a silky, layered latte at the touch of a button. It’s the ideal solution for elevating your customer experience, one cup at a time.

Perfectly suited for small cafés, premium office spaces, boutique B&Bs, and  client-facing businesses, the Rivelia bridges the gap between domestic convenience and  professional performance. It features two interchangeable bean hoppers, so you can offer your customers a choice of blends or a decaf option effortlessly. With 16 one-touch drink recipes, from a Flat White to a Cortado, you can cater to every taste without any complex training or setup.

This isn't just another coffee machine; it's a statement. It tells your customers and  staff that you care about the small details that make a big difference. The intuitive colour display and  automated cleaning cycles mean less time fiddling with settings and  more time focusing on your business. If you want consistently delicious coffee that impresses every time, the De'Longhi Rivelia HW188 is your answer.

Key Features and  Benefits

  • 16 One-Touch Coffee Options: Serve a huge variety of popular drinks with zero training.
  • Bean Adapt Technology: Automatically adjusts settings to get the best flavour from any bean.
  • Two Interchangeable Hoppers: Easily switch between different coffee beans without any hassle.
  • LatteCrema Hot System: Creates consistently silky, hot milk foam for perfect lattes.
  • Compact Footprint: Fits neatly onto any countertop without sacrificing professional power.
  • Intuitive Colour Display: Makes choosing and  customising drinks incredibly simple for anyone.
  • Automatic Cleaning Cycle: Spend less time on maintenance and  more time serving customers.
  • Stylish Grey Finish: Looks professional and  modern in any customer-facing environment.

Technical Specifications

  • Brand: De'Longhi
  • SKU: HW188
  • Dimensions (H x W): 385 x 245mm
  • Power: 1.45kW
  • Voltage: 220-240V (Standard 13A Plug)
  • Functions: 16 One-Touch Coffee Options, Bean Adapt Technology, LatteCrema System
  • Colour: Grey
  • Type: Automatic Bean to Cup

Expert Review and  Insights

De'Longhi has absolutely nailed the sweet spot between high-end domestic tech and  light commercial needs with the Rivelia. It’s remarkably easy to use, yet the quality in the cup, especially with the LatteCrema system, is something you’d expect from a much larger, more complex machine. For a small business, it’s a brilliant way to offer a premium coffee menu.

Charlotte Powell – Barista & Coffee Equipment Expert View Profile →

  • Standout Feature: The dual bean hoppers are fantastic for offering guests a choice of blends.
  • Heads-up: The water tank will need regular refills in a busy café setting.

Case Study: Real Business, Real Results

"The Corner Plot," a bustling community farm shop in Aberystwyth, wanted to upgrade its basic coffee offering to create a proper café corner. They needed a machine that staff could use easily during busy periods without extensive training.

"It's been brilliant. Our staff can serve a perfect flat white while they're also running the till. Customers are staying longer and  often buy a coffee and  cake when they only came in for vegetables. The quality is just so consistent."

Samuel Jones – Owner

Since installing the De'Longhi Rivelia, The Corner Plot has increased its drink sales by over 60% and  created a new, profitable revenue stream for the business.

Installation and  Maintenance Guide

Setting It Up

  • Find a flat, stable surface near a power socket, with good ventilation.
  • Before first use, fill the water tank and  run the 'rinse' cycle as prompted on screen.
  • Fill the hoppers with your favourite beans—don't overfill past the MAX line.
  • Run a few coffees through to prime the system and  dial in your taste.

Keeping It Going

  • After each milk-based drink, the machine will prompt a quick steam clean of the carafe - do it!
  • Empty the coffee grounds container and  drip tray when prompted (usually every 10-14 coffees).
  • Clean the brewing unit once a month by rinsing it under tap water (no soap needed).
  • The machine will tell you when it’s time to run a full descaling cycle. Don't ignore it!

Buying Guide: Choosing the Right Bean to Cup Machine

Not sure if this is the right fit? Here’s a quick checklist to help you decide.

Daily Volume

Consider how many coffees you'll make a day. This model is perfect for up to 30-40 cups, ideal for offices, B&Bs, and  small cafés.

Drink Menu

Do you need a full menu of milky drinks? The LatteCrema system makes this a fantastic choice for serving lattes and  cappuccinos automatically.

Water Supply

This is a tank-fill machine, meaning no plumbing is required. It offers great flexibility but will need refilling in busier settings.

Counter Space

With its compact design, the Rivelia fits neatly into smaller spaces where a traditional commercial machine wouldn't.

Cleaning Routine

This machine automates much of its own cleaning, but still requires daily and  weekly manual steps. Factor this into your team's workflow.

See all Bean to Cup Coffee Machines

Frequently Asked Questions

Q: Can I use pre-ground coffee as well as beans?

A: Yes, the De'Longhi Rivelia includes a bypass doser, allowing you to use one scoop of pre-ground coffee at a time, which is perfect for decaf.

Q: How many drinks can it make before the water tank needs refilling?

A: The water tank holds 1.4 litres, which is enough for about 8-10 lattes or 12-15 espressos, depending on the drink size.

Q: Can I customise the strength and  temperature of the coffee?

A: Absolutely. The machine allows you to easily adjust coffee strength, temperature, and  drink size to create user profiles for your favourite settings.

Q: How loud is the coffee grinder?

A: It's designed to be relatively quiet for its class. You'll hear the grinding, but it's a brief, low-level sound that shouldn't disrupt a quiet environment.

Q: What kind of milk works best for the LatteCrema system?

A: For best results, use cold (fridge temperature) semi-skimmed or whole milk. Dairy alternatives like oat and  soy milk also work well.

Q: Does the machine tell you when to empty the coffee grounds?

A: Yes, an alert will appear on the screen when the internal grounds container is full and  needs to be emptied.

Q: How easy is it to switch the bean hoppers?

A: It's very simple. The hoppers lift straight out, allowing you to swap them in seconds or take them away for easy refilling.

Q: Can this machine make hot water for tea?

A: Yes, it has a dedicated hot water function, delivering water through the coffee spout for making tea or topping up an Americano.

What Customers Are Saying

"Absolutely love this machine for our office. It's so easy to use, the coffee is fantastic, and  the automatic cleaning is a lifesaver. Everyone's delighted with it."

Robert Green – Office Manager, Leeds

"A superb automatic espresso maker for cafe use in a small setting like our guesthouse. My only tiny niggle is I wish the water tank was a bit bigger!"

Fiona Campbell – B&B Owner, Stirling

"We bought this for our new salon, and  our clients feel so pampered. The grey commercial coffee machine design looks incredibly smart on our welcome desk."

Chloe Davis – Salon Owner, Bristol

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The De'Longhi Difference: Consistency in Every Cup

Choosing a De'Longhi Rivelia HW188 commercial machine is about more than just its impressive feature list; it's an investment in consistency and  brand trust. De'Longhi has spent decades perfecting the art of automated coffee, and  the Rivelia brings that expertise into a professional environment. This machine is built to deliver the same high-quality coffee time and  time again, which is the cornerstone of customer loyalty. Its reliability means less downtime and  fewer maintenance headaches, while its energy-efficient operation and  smart technology help manage costs over the long term. For a business owner, this means peace of mind. You're not just buying an appliance; you're buying a promise of quality that reflects directly onto your own brand, ensuring every customer leaves with a great taste in their mouth.

Explore more from DeLonghi

How Bean Adapt Tech Unlocks Perfect Flavour

Ever wondered why the same coffee beans can taste amazing one day and  just 'okay' the next? It often comes down to tiny adjustments in grinding and  brewing. 'Bean Adapt Technology' is De'Longhi's clever solution to this. Think of it as a tiny, expert barista living inside your machine. It uses sensors to recognise the characteristics of your chosen beans—their size, roast, and  density—and then automatically adjusts the grind coarseness, coffee dose, and  water temperature to match. It's like a smart oven that knows you've put in a delicate soufflé instead of a jacket potato and  sets the perfect cooking program for you, guaranteeing a flawless result without any guesswork.

Who Should Buy This?

  • Boutique B&Bs: Let guests help themselves to a premium, barista-style coffee to start their day right.
  • Modern Office Spaces: A fantastic perk to keep the team fuelled, happy, and  productive with minimal fuss.
  • Hair Salons & Spas: Impress clients by offering them a complimentary bespoke coffee during their appointment.
  • Small Restaurants: Use this automatic coffee machine for restaurant-quality after-dinner espressos and  cappuccinos without distracting your chef.
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