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Hi there, I'm Jarvis! I see you're looking at the Commercial Bean to Cup Coffee Machine | Espresso Maker | Touch Control | De'Longhi ECAM320.60.B HW186. How can I help you with the technical specs or suitability for your business today?

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DeLonghi Out of Stock

Commercial Bean to Cup Coffee Machine | Espresso Maker | Touch Control | De'Longhi ECAM320.60.B HW186

SKU: HW186
£1,008.99 / exc vat
£1,210.79/ inc vat

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  • Intuitive Touch Control
  • Integrated Grinder
  • Automatic Milk Frothing
  • 13 Pre-Programmed Drinks
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Product Overview

Introducing a smarter way for your business to serve exceptional coffee. The De'Longhi ECAM320.60.B is a superb commercial bean to cup coffee machine designed for establishments that demand quality and  consistency without the complexity of a traditional barista setup. It bridges the gap between professional-grade espresso and  push-button simplicity, making it a fantastic asset for any team.

Perfectly suited for bustling cafés, modern offices, boutique hotels, or high-end client waiting areas, this machine brings the Italian coffee experience to your fingertips. With an intuitive touch control panel and  13 pre-programmed drink options, from a robust espresso to a creamy latte, staff can serve perfect beverages every time with minimal training. It's all about delivering a premium experience, effortlessly.

If you're looking to elevate your hot drink menu, boost staff morale, or simply impress your guests, this automatic bean to cup espresso machine is your secret weapon. It grinds, tamps, brews, and  froths automatically, ensuring every single cup is as fresh and  delicious as the last. Get ready to transform your coffee offering.

Key Features and  Benefits

  • Intuitive Touch Control: Makes selecting from 13 drink options incredibly simple for any staff member.
  • Integrated Grinder: Delivers the freshest possible coffee by grinding beans just seconds before brewing.
  • Automatic Milk Frothing: Creates perfectly textured milk for lattes and  cappuccinos without any guesswork.
  • 13 Pre-Programmed Drinks: Offers a wide variety of popular coffees to satisfy every customer's preference.
  • Compact Design: Fits neatly onto most countertops, saving valuable space in a busy kitchen.
  • Dual Dispensing: Pours two espressos at once, speeding up service during peak hours.
  • Adjustable Strength & Temperature: Allows you to easily customise drinks to meet specific customer requests.
  • Automated Cleaning Cycle: Simplifies daily maintenance, ensuring the machine stays hygienic and  performs flawlessly.

Technical Specifications

  • Brand: De'Longhi
  • SKU: HW186
  • Dimensions: 360(H) x 240(W) x 440(D) mm
  • Power: 1.45kW, 13 Amp Plug (Standard UK)
  • Voltage: 220-240V / 50Hz (Single Phase)
  • Weight: 10.1kg
  • Drink Options: 13 Pre-Programmed Selections (Espresso, Cappuccino, Latte Macchiato etc.)
  • Control Type: Full Colour Touch Control Display
  • Water Supply: Manual Fill Water Tank

Expert Review and  Insights

The De'Longhi ECAM320.60.B really hits the sweet spot between professional capability and  everyday usability. It packs the quality you'd expect from a top brand into a unit that's not intimidating for staff. The one-touch operation is a massive plus for consistency, ensuring the last coffee of the day is as good as the first.

Charlotte Powell – Barista & Coffee Equipment Expert View Profile →

  • Pro: The drink variety and  customisation are fantastic for its compact size and  price point.
  • Con: The internal water tank requires regular refilling in very high-traffic environments.

Case Study: Real Business, Real Results

The Willow Creek Deli in Keswick, Cumbria, wanted to upgrade their ageing filter coffee machine to something that could produce genuine espresso-based drinks and  broaden their menu appeal to tourists and  locals alike.

"We were blown away by how easy the De'Longhi was to set up and  use. Our staff picked it up in minutes, and  customers immediately noticed the jump in quality. It's reliable, quick, and  the coffees are consistently brilliant."

Robert Davies – Owner, The Willow Creek Deli

Since installation, the deli has seen coffee sales grow by over 30% and  has been able to introduce a popular 'coffee and  cake' deal, increasing average customer spend.

Installation and  Maintenance Guide

Setting It Up

  • Find a flat, stable surface near a standard 13-amp socket, ensuring good ventilation around the unit.
  • Wash the water tank, drip tray, and  milk container before first use with warm, soapy water.
  • Fill the tank with fresh, cold water and  the hopper with your favourite coffee beans.
  • Run a few rinse cycles through the coffee and  milk spouts to prime the system before serving your first drink.

Keeping It Going

  • Empty the coffee grounds container and  the drip tray daily, or whenever the machine prompts you.
  • Run the automatic rinse function at the end of each day to keep the internal brewing unit clean.
  • Follow the on-screen instructions to run the full automated cleaning cycle for the milk system after use.
  • Descale the machine regularly when prompted by the display to prevent limescale build-up and  ensure longevity.

Buying Guide: Choosing the Right Commercial Bean to Cup Coffee Machine

Not sure what fits best for your needs? Here are a few things to consider when choosing your ideal coffee machine.

Daily Volume

Consider how many coffees you'll make a day. A tank-fill machine like this is perfect for up to 50-70 cups, while high-volume sites might need a plumbed-in model.

Drink Menu

Do you need simple espressos or a full menu of milky drinks? A machine with one-touch cappuccino and  latte functions saves time and  ensures consistency.

Counter Space

Always check the dimensions (H x W x D). A compact footprint is essential in smaller kitchens or front-of-house areas where space is a premium.

Ease of Cleaning

Look for automated cleaning cycles. They save huge amounts of staff time and  are crucial for maintaining hygiene and  machine performance.

Staff Skill Level

The beauty of a touch control bean to cup machine is its simplicity. It empowers any staff member to produce excellent coffee with minimal training.

See all Bean to Cup Coffee Machines

Frequently Asked Questions

Q: Does this machine need to be plumbed into the mains water supply?

A: No, the De'Longhi ECAM320.60.B features a built-in water tank that you fill manually, making it easy to install anywhere with a standard plug socket.

Q: Can I use any type of coffee beans in this machine?

A: Yes, you can use any whole coffee beans. We recommend avoiding overly oily or caramelised beans as they can sometimes clog grinders over time.

Q: How many drinks can it make before the water tank needs refilling?

A: This depends on the drink size, but you can typically expect to make around 8-12 standard coffees before needing to top up the water tank.

Q: Is the coffee grinder noisy?

A: The integrated grinder is designed to be as quiet as possible. You'll hear it working, but it's not disruptive and  is generally much quieter than standalone commercial grinders.

Q: Can I adjust the strength of the coffee?

A: Absolutely. The intuitive touch control panel allows you to easily adjust the coffee strength and  length for each drink to suit individual tastes.

Q: What kind of milk should I use for the frother?

A: For best results, use cold, semi-skimmed or whole milk straight from the fridge. Most barista-style oat milk alternatives also work very well.

Q: How often do I need to empty the used coffee grounds container?

A: The machine will display a notification to let you know when the grounds container is full. This is typically after making 12-14 coffees.

Q: Is it easy for staff with no barista experience to use?

A: Yes, that's its biggest strength. The one-touch operation and  clear display mean anyone can make a perfect espresso, latte, or cappuccino with just a couple of taps.

What Customers Are Saying

"A fantastic bit of kit. We run a busy guest house and  this machine handles the morning rush beautifully. Guests love it."

Sarah Jenkins – B&B Owner, Bath

"This commercial De'Longhi coffee maker is brilliant. The touch screen is a dream to use and  the cleaning cycle makes life so much easier."

Tom Williams – Office Manager, Manchester

"Great investment for our small farm shop café. It looks professional and  delivers coffee that keeps our regulars coming back for more."

Eleanor Finch – Farm Shop Café, Norfolk

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The De'Longhi Advantage: Consistency in Every Cup

Choosing a De'Longhi isn't just about buying a machine; it's about investing in decades of Italian coffee engineering and  innovation. This commercial bean to cup coffee machine is the culmination of their expertise, designed specifically for the pressures of a business environment. The real value lies beyond the feature list—it's in the day-to-day reliability. It’s in the confidence that every coffee served will meet a high standard, protecting your reputation. It’s in the reduction of staff training time and  the elimination of costly mistakes or waste. This machine provides a level of consistency that builds customer loyalty, turning a simple coffee offering into a reliable revenue stream and  a hallmark of quality for your establishment.

Explore more from DeLonghi

Why the Integrated Grinder is Your Secret to Better Coffee

Ever wondered what makes a 'bean to cup' machine so special? It's the integrated grinder. Think of coffee beans like an apple; once you slice it open (or grind it), it starts to lose its freshness and  flavour to the air. This machine grinds the exact amount of beans it needs for each individual drink, just seconds before brewing.

This process locks in all the rich aromas and  volatile oils that make coffee taste so incredible. It's the difference between a vibrant, flavourful espresso and  a dull, flat one made from pre-ground coffee that has been sitting in a bag for weeks. It’s like having a tiny, expert barista inside the machine, ensuring every single cup is brewed from the freshest possible grounds for maximum impact.

Who Should Buy This?

  • Small Cafés & Bistros

    Perfect for offering a consistent, high-quality coffee menu without the need for a professionally trained barista on every shift.

  • Modern Office Spaces

    An ideal way to boost team morale and  impress visiting clients with a superior coffee experience in the breakroom.

  • Boutique Hotels & B&Bs

    Allow guests to help themselves to a perfect morning coffee, adding a touch of luxury to their stay.

  • Hair Salons & Spas

    Elevate the client experience by offering them a delicious, freshly made latte or cappuccino during their appointment.

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  • Real UK Support

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Ready to Order?

Don't wait to upgrade your coffee service. Get your De'Longhi ECAM320.60.B HW186 Commercial Bean to Cup Coffee Machine on its way today for fast, simple delivery!

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