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Hi there, I'm Jarvis! I see you're looking at the Commercial Bean to Cup Coffee Machine | Automatic Espresso Maker | Black | De'Longhi Rivelia HW187. How can I help you with the technical specs or suitability for your business today?

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Commercial Bean to Cup Coffee Machine | Automatic Espresso Maker | Black | De'Longhi Rivelia HW187

SKU: HW187
£1,079.55 / exc vat
£1,295.46/ inc vat

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  • 16 One-Touch Coffee Options
  • Interchangeable Bean Hoppers
  • LatteCrema Hot Technology
  • Bean Adapt Technology
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Product Overview

Here’s a fantastic way for your business to serve top-notch coffee without the need for a professionally trained barista. The De'Longhi Rivelia HW187 is a sleek, smart, and  incredibly user-friendly automatic espresso maker, designed to bring café-quality beverages to offices, guesthouses, and  boutique retail spots. It packs impressive technology into a compact, stylish unit that looks brilliant on any countertop.

This machine is built for anyone who values both quality and  simplicity. With 16 one-touch drink options, from a robust espresso to a creamy latte, staff or customers can serve themselves a perfect cup every time. Its clever features, like the interchangeable bean hoppers and  automatic cleaning cycles, take all the guesswork out of the process, leaving you with consistently delicious results and  minimal fuss.

If you're looking to elevate your customer experience, boost staff morale, or add a new revenue stream, the De'Longhi Rivelia bean to cup coffee machine is your perfect partner. It’s all the craft of a coffee shop, packed into one intelligent, self-sufficient machine that’s ready to impress from day one.

Key Features and  Benefits

  • 16 One-Touch Coffee Options: Serve a huge variety of popular drinks with zero training.
  • Interchangeable Bean Hoppers: Easily switch between two different coffee beans for more choice.
  • LatteCrema Hot Technology: Creates silky, hot milk foam for perfect lattes and  cappuccinos.
  • Bean Adapt Technology: Automatically adjusts settings to get the best flavour from your beans.
  • Intuitive Colour Touch Display: Makes choosing and  customising drinks incredibly simple for anyone to use.
  • Automatic Cleaning Cycle: Keeps the machine hygienic and  ready to go with minimal effort.
  • Compact Footprint: Fits neatly onto any countertop without demanding too much space.
  • Powerful 1.45kW Element: Heats up quickly, reducing waiting times during busy moments.

Technical Specifications

  • Brand: De'Longhi
  • SKU: HW187
  • Power: 1.45kW / 13A Plug
  • Voltage: 220-240V / Single Phase
  • Dimensions (External): 385(H) x 245(W)mm
  • Functions: 16 One-Touch Coffee Options, Automatic Milk Frothing
  • Coffee Type: Whole Bean & Pre-Ground
  • Colour: Black

Expert Review and  Insights

The Rivelia really bridges the gap between high-end domestic machines and  full-blown commercial units. It’s smart, wonderfully consistent, and  lets you offer premium coffee without needing a pro behind the counter. For small businesses wanting to offer guest blends or a decaf option, the twin bean hopper system is a genuinely useful innovation that sets it apart.

Charlotte Powell – Barista & Coffee Equipment Expert View Profile →

  • Top Feature: The bean-swapping system is brilliant for offering customers more choice.
  • Best Suited For: Ideal for low-to-medium volume; not for constant, back-to-back queues.

Case Study: Real Business, Real Results

The Copper Kettle, a busy delicatessen in Bristol, wanted to upgrade from their pod machine to offer a more authentic coffee experience that matched the quality of their artisan foods.

"We needed something that was quick, clean, and  delivered a consistently great coffee without us having to stop slicing meats or cheeses to become a full-time barista. The Rivelia was the perfect solution. Our regulars love the coffee, and  it’s so easy for all our staff to use."

Robert Green – Owner

The deli saw a 60% increase in coffee sales in the first quarter and  successfully launched a popular 'coffee and  pastry' morning deal.

Installation and  Maintenance Guide

Setting It Up

  • Find a level, stable countertop with easy access to a standard 13A socket.
  • Before the first use, run a full water-only cycle to flush the internal system.
  • Fill the water tank with fresh, preferably filtered, water for the best taste and  to reduce limescale build-up.
  • Add your favourite beans to the hoppers and  choose your initial grind setting on the intuitive display.

Keeping It Going

  • Empty the coffee grounds container and  the drip tray daily, or when prompted by the machine.
  • Always follow the on-screen instructions for the automatic cleaning cycles, especially for the milk circuit.
  • Wipe down the exterior panels and  nozzles with a soft, damp cloth to keep it looking smart and  professional.
  • Descale the machine regularly as prompted, particularly in hard water areas, to ensure long-term performance and  great taste.

Buying Guide: Choosing the Right Bean to Cup Machine

Need a hand choosing? A bean to cup machine is a fantastic investment, but only if it's the right one for your needs. Here’s a quick rundown of what to consider.

Volume & Speed

How many coffees will you make in your busiest hour? These machines are perfect for low to medium volume—like offices, salons or small cafés—but aren't built for non-stop, high-speed queues.

Drink Variety

Consider your menu. If you just need black coffee, a simpler machine is fine. For lattes, cappuccinos, and  flat whites, you'll need one-touch options and  an automatic milk frother like this model.

Cleaning & Staff Time

Who is cleaning the machine? Models with automatic cleaning cycles are a huge plus for busy environments, as they ensure hygiene is maintained with minimal staff input.

Counter Space

Measure your available space! Commercial coffee machines vary wildly in size. A compact model like the Rivelia is specifically designed to deliver big results from a small footprint.

User Skill Level

If your team aren’t trained baristas, a fully automatic machine is ideal. It guarantees consistency and  quality cup after cup, regardless of who is operating it.

See all Bean to Cup Coffee Machines

Frequently Asked Questions

Q: Can this machine also use pre-ground coffee?

A: Yes, it includes a bypass doser which is perfect for making the occasional decaf or using a specific pre-ground blend without emptying the main hoppers.

Q: How noisy is the grinder in an office environment?

A: It's designed for these exact spaces. While you'll hear it grinding, the sound is brief and  generally much quieter than standalone commercial grinders.

Q: What kind of milk works best for the automatic frother?

A: For the creamiest, richest foam, we always recommend using cold, full-fat or semi-skimmed milk. Barista-style oat milk also froths exceptionally well.

Q: How many coffees can it make before I need to refill the water tank?

A: This depends on the drink sizes you're making, but you can typically expect to get between 6 and  8 standard-sized coffees before a refill is needed.

Q: Can I adjust the strength and  temperature of the coffee?

A: Absolutely. The touch-screen interface allows you to easily customise the coffee strength, temperature, and  volume for each drink before you make it.

Q: Does this machine need to be plumbed into the mains water supply?

A: No, this is a tank-fill machine. You simply fill the internal water reservoir manually, which means you can place it anywhere you have a standard plug socket.

Q: How often does the used coffee grounds container need emptying?

A: The machine will display an alert to let you know when the container is full. This is typically after making around 10 to 14 coffees.

Q: What does 'Bean Adapt Technology' actually do?

A: It's a clever system that automatically adjusts the grinding size, coffee dose, and  infusion temperature to perfectly suit the specific coffee beans you're using, ensuring you get the best possible flavour.

What Customers Are Saying

"An absolutely brilliant machine. It's so easy to use, and  the coffee is consistently excellent. Our staff feel really treated having this in our break room."

Martin L. – Office Manager, Leeds

"Looks incredibly smart on our reception counter and  guests love being able to make their own drinks. The automatic milk frother is fantastic. A great addition to our guesthouse."

Sarah Finch – Guesthouse Owner, The Lake District

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The De'Longhi Difference: Consistency in Every Cup

With over a century of Italian heritage, De'Longhi isn't just a brand; it's a benchmark for quality in home and  light commercial coffee. The De'Longhi Rivelia commercial coffee machine is more than its impressive feature list; it's an investment in consistency and  customer satisfaction. For a small business, the ability to deliver the exact same high-quality flat white or Americano every single time, regardless of which staff member presses the button, is invaluable. This reliability builds customer trust and  a reputation for quality. Furthermore, the machine's intelligent systems, like the automatic cleaning and  Bean Adapt technology, reduce the day-to-day workload and  minimise the chance of user error, ensuring it runs efficiently for years. It’s this focus on effortless, repeatable excellence that makes De'Longhi a smart choice for any business wanting to elevate its coffee offering.

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Effortless Variety: How Interchangeable Bean Hoppers Work for You

Ever wished you could offer a regular and  a decaf, or a house blend and  a special single-origin, without buying two separate grinders? That's exactly what the interchangeable bean hoppers solve. This De'Longhi Rivelia automatic coffee maker comes with two separate containers for your coffee beans, which you can swap in and  out in seconds.

Think of it like having two different bottles of wine open at a dinner party, ready to pour. You can have your reliable, crowd-pleasing blend in one hopper and  an exciting guest bean in the other. When a customer wants something different, you simply switch the hopper. The machine is smart enough to know which bean is loaded and  will even suggest adjusting the grind with its 'Bean Adapt' tech. It's the simplest way to add premium variety to your menu without the faff of emptying, cleaning, and  refilling a single container.

Who Should Buy This?

  • Modern Offices: Elevate your staff room, boosting morale and  impressing clients with barista-quality drinks at the touch of a button.
  • Boutique Hotels & B&Bs: Offer guests a premium self-service coffee experience, adding a touch of luxury and  convenience to their stay.
  • Salons & Showrooms: Impress your clientele by offering them a superb latte or cappuccino while they wait or browse.
  • Serviced Receptions: Provide a welcoming, high-quality coffee station for visitors without needing dedicated staff to operate it constantly.
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Get the De'Longhi Rivelia HW187 bean to cup coffee machine on its way to your business today and  start serving incredible coffee with absolute ease.

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