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Commercial Washer Dryer | All-in-One Washing Machine | 18kg/10kg Capacity | Samsung Bespoke AI WD18DB8995BZT1 JA873

SKU: JA873
£3,755.78 / exc vat
£4,506.94/ inc vat

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  • Massive 18kg/11kg Capacity
  • AI Wash & Dry
  • Flex Auto Dispense
  • Heat Pump Technology
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Product Overview

Meet the future of commercial laundry. The Samsung Bespoke AI all-in-one washer dryer is a powerhouse designed for businesses that demand efficiency, capacity, and  cutting-edge technology. It's not just a machine; it’s a smart laundry solution that thinks for itself, saving you time, energy, and  guesswork. With its massive capacity and  intelligent features, it effortlessly handles the heavy workloads of a bustling commercial environment.

Perfectly suited for businesses like boutique hotels, busy restaurants, spas, and  care facilities, this unit tackles mountains of laundry with ease. Its huge 18kg washing and  11kg drying capacity means fewer loads, while the all-in-one design saves valuable floor space. Forget juggling separate machines; this Samsung commercial washer dryer streamlines your entire process from start to finish, letting your team focus on what they do best.

Powered by Samsung's innovative AI, it automatically senses load weight and  fabric type to optimise water, detergent, and  cycle times. Features like Heat Pump drying slash energy costs, and  the clever auto-dispense system holds enough detergent for weeks. It’s the ultimate investment in making your laundry operations smarter, faster, and  more economical.

Key Features and  Benefits

  • Massive 18kg/11kg Capacity: Get through bulky loads like bedding and  towels faster.
  • AI Wash & Dry: Senses fabric weight to use the perfect amount of water.
  • Flex Auto Dispense: Automatically adds detergent for up to 17 loads, preventing waste.
  • Heat Pump Technology: Dries clothes gently and  efficiently, saving on your energy bills.
  • AI Energy Mode: Actively monitors and  reduces energy consumption by up to 60%.
  • Less Microfiber Cycle: Helps protect our waterways by reducing microfibre release.
  • 7” Full-Colour Display: Provides an intuitive, easy-to-use control centre for staff.
  • AI Ecobubble™ Technology: Creates powerful foam to deep-clean fabrics at lower temperatures.

Technical Specifications

  • Brand: Samsung
  • SKU: JA873
  • External Dimensions: 1110(H) x 686(W) x 875(D) mm
  • Washing Capacity: 18kg
  • Drying Capacity: 11kg
  • Energy Rating: A
  • Voltage: 220-240V / 50Hz
  • Drying Technology: Heat Pump
  • Smart Features: AI Wash & Dry, AI Ecobubble, Flex Auto Dispense
  • Connectivity: Wi-Fi Enabled with SmartThings App

Expert Review and  Insights

Samsung has packed an incredible amount of intelligence into this machine. For a commercial setting, the real win isn't just the large drum, but the automation. The auto-dosing and  AI cycle selection remove staff guesswork, ensuring consistent results and  lower running costs. It’s a robust, forward-thinking piece of kit that genuinely simplifies a complex daily chore.

Charlotte Rayner – Commercial Cleaning Expert View Profile →

  • Pros: The AI features genuinely save time and  consumables, making it very economical.
  • Cons: The sheer number of smart features may require a brief learning curve.

Case Study: Real Business, Real Results

The Harbour View Spa in Salcombe, Devon, was struggling with a bottleneck in their laundry room. Their domestic machines couldn't keep up with the constant demand for fresh towels and  robes, causing delays and  staff stress.

"The Samsung Bespoke unit has completely streamlined our laundry process. The auto-dispense feature means anyone can use it perfectly, and  the huge capacity has cut our daily wash cycles in half. Our towels have never been fluffier, and  our team is far less stressed."

David Chen – Spa Manager

By upgrading, the spa reduced its laundry operating time by over 10 hours per week, allowing therapists to spend more time with clients.

Installation and  Maintenance Guide

Setting It Up

  • Ensure the machine is on a solid, level floor to prevent vibration.
  • Securely connect the hot and  cold water inlet hoses and  the drainage pipe.
  • Before the first wash, run a 'Calibration' cycle to optimise performance.
  • Connect to your Wi-Fi via the 7" screen to unlock SmartThings app features.

Keeping It Going

  • After each drying cycle, empty the lint from the internal filter to maintain airflow.
  • Regularly wipe the rubber door seal to prevent mould and  odours.
  • Refill the Flex Auto Dispense compartments when prompted on the screen.
  • Run the 'Drum Clean+' cycle monthly to keep the interior fresh and  hygienic.

Buying Guide: Choosing the Right Commercial Laundry Machine

Not sure which laundry solution is right for your business? Here are a few things to consider.

Capacity vs. Footprint

Consider your daily laundry volume. A high-capacity machine like this one can reduce the number of cycles, but make sure you have the physical space for it.

All-in-One vs. Separates

An all-in-one commercial washing machine saves valuable space, which is ideal for smaller kitchens or utility rooms. Separates allow you to wash and  dry simultaneously but require more room.

Energy Efficiency

Look for the energy rating and  features like heat pump technology. A more efficient machine might have a higher upfront cost but will save you significantly on utility bills over its lifetime.

Smart Technology

Features like auto-dosing and  remote monitoring can reduce staff training time, minimise waste, and  provide valuable data on your laundry operations.

Venting Requirements

This model uses heat pump technology, which doesn't require external venting. This gives you far more flexibility on where you can install it, unlike traditional vented dryers.

See all Commercial Washing Machines

Frequently Asked Questions

Q: What exactly is a heat pump dryer?

A: It recycles hot air in a closed loop to dry clothes at a lower temperature. It's much more energy-efficient and  gentler on fabrics than traditional condenser or vented dryers.

Q: Does this machine need to be vented to the outside?

A: No. Because it's a heat pump model, it requires no external ducting or venting, making installation much more flexible.

Q: How much detergent does the auto-dispenser hold?

A: The Flex Auto Dispense system can hold enough detergent and  softener for up to 17 loads, depending on the cycle and  soil level.

Q: Can I control the Samsung WD18DB8995BZT1 washer dryer remotely?

A: Yes, by connecting it to your Wi-Fi and  using the Samsung SmartThings app, you can monitor cycles, receive alerts, and  even start a wash from your phone.

Q: Is the 7-inch screen complicated to use?

A: Not at all. It's a full-colour, intuitive touchscreen that suggests cycles based on your habits and  makes it easy to Select options.

Q: What is the 'Less Microfiber' cycle for?

A: This special cycle is designed to reduce the amount of tiny plastic fibres shed from synthetic fabrics during a wash, helping to protect the environment.

Q: How much laundry can I wash at once?

A: The machine has a very large 18kg capacity for washing, equivalent to around 90 cotton t-shirts or a full set of king-size bedding with towels.

Q: What kind of power supply does it need?

A: It runs on a standard 220-240V supply and  can be plugged into a regular mains socket. It does not require a special high-power connection.

What Customers Are Saying

"An absolute workhorse. We run a busy bistro and  this machine handles all our linens in two loads instead of five. The AI wash is brilliant, everything comes out spotless."

Michael B. – The Old Mill Bistro, York

"Incredibly quiet for its size and  the heat pump dryer is much gentler on our delicate spa towels. The energy savings compared to our old machine are already noticeable."

Sarah L. – Serenity Spa, The Cotswolds

"We bought this Samsung AI washer dryer for our small hotel. The all-in-one design saved us so much space. It's smart, efficient, and  surprisingly easy to use."

Tom W. – The Paddock House, Peak District

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The Samsung Bespoke Advantage: Smart, Sustainable Laundry

Investing in a Samsung Bespoke AI all-in-one washer dryer goes far beyond acquiring a new appliance; it's a strategic upgrade to your entire operational workflow. Samsung's legacy of technological innovation is evident in every cycle. The AI isn't just a gimmick; it's a powerful tool that drives consistency, reduces human error, and  delivers significant long-term savings on energy, water, and  detergents. This machine works to protect your bottom line and  the environment, with its A-rated energy efficiency, water-saving AI, and  the pioneering Less Microfiber cycle. In a busy commercial environment, reliability is paramount. This unit is built to withstand the rigours of daily, heavy use, providing the dependable performance that businesses need to keep running smoothly. It's an investment in efficiency, sustainability, and  peace of mind.

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How the Flex Auto Dispense System Simplifies Your Business

Ever worried about staff using too much or too little detergent? The Flex Auto Dispense system takes that problem away completely. Think of it as having a laundry expert on hand for every single wash. You simply fill the internal compartments with liquid detergent and  softener, and  the machine holds enough for up to 17 full loads.

For each cycle, the washer uses its AI to weigh the laundry and  detect how soiled it is, then dispenses the precise amount of detergent needed. This means no waste, no sticky residue on fabrics from overuse, and  no more faded uniforms from harsh chemicals. It guarantees a perfect, cost-effective clean every time, no matter who is operating the machine.

Who Should Buy This?

  • Boutique Hotels & B&Bs: Effortlessly handle guest towels, robes, and  bedding with a quick turnaround and  premium finish.
  • Large Restaurants & Caterers: Power through tablecloths, aprons, and  staff uniforms daily with this high capacity commercial washer dryer.
  • Spas and  Wellness Centres: Keep a constant supply of fresh, fluffy towels and  gowns ready for clients without interruption.
  • Residential Care Homes: Manage large volumes of bedding and  personal clothing hygienically and  efficiently, with gentle cycles for delicates.
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