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Hi there, I'm Jarvis! I see you're looking at the Alcohol Hand Sanitising Gel | Hand Sanitizer | 500ml Single Pack | Diversey SoftCare H5 FE960. How can I help you with the technical specs or suitability for your business today?

Jarvis is an AI assistant and may occasionally provide incorrect details. To ensure your equipment fits and functions perfectly, we recommend verifying all critical specifications-including dimensions, power requirements, and compatibility-with our expert sales team prior to purchase.For orders or stock, call 0333 355 0535

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Alcohol Hand Sanitising Gel | Hand Sanitizer | 500ml Single Pack | Diversey SoftCare H5 FE960

SKU: FE960
£15.63 / exc vat
£18.76/ inc vat

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  • Extensive EN Certification
  • Perfume-Free Formula
  • Contains Moisturiser
  • Dermatologically Tested
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Features Overview Specifications Case Study Reviews Installation Buying Guide FAQ

Product Overview

Keeping hands clean in a busy commercial setting is non-negotiable, and  this professional-grade alcohol hand sanitising gel 500ml from Diversey is designed to make it simple and  effective. It's a no-nonsense, high-performance sanitiser that gets the job done without any fuss, providing peace of mind with every pump.

Specifically created for environments where hygiene is paramount, such as restaurants, cafes, and  healthcare facilities, this gel is both powerful and  gentle. Its perfume-free formula won't interfere with food aromas or irritate sensitive users, while the added moisturiser prevents the skin from drying out, even with frequent use. It’s the ideal solution for protecting staff and  reassuring customers.

Backed by extensive EN certifications for virucidal, bactericidal, and  yeasticidal efficacy, you’re not just buying a hand sanitiser; you're investing in proven protection. For a reliable, professional, and  skin-friendly hygiene solution that ticks all the boxes for compliance and  care, the Diversey SoftCare H5 is the clear choice.

Key Features and  Benefits

  • Extensive EN Certification: Offers independently verified protection against a huge range of microbes.
  • Perfume-Free Formula: Perfect for food preparation areas as it won't taint ingredients or dishes.
  • Contains Moisturiser: Prevents skin from becoming dry or irritated, encouraging frequent use.
  • Dermatologically Tested: A gentle formula that's kind to hands, even with repeated application.
  • Biodegradable & Ethically Sourced: A responsible choice for businesses conscious of their environmental impact.
  • Convenient 500ml Bottle: An ideal size for placing on counters, desks, and  at service points.
  • High-Performance Gel: Clings to hands for easy application without messy drips or splashes.
  • Professional Brand Trust: From Diversey, a global leader in professional hygiene and  cleaning solutions.

Technical Specifications

  • Brand: Diversey
  • SKU: FE960
  • Capacity: 500ml
  • Colour: Clear
  • Dimensions: 210(H) x 320(W) x 158(D) mm
  • Weight: 0.49kg
  • Certifications: Protects to EN1500, EN12791, EN13727, EN14476, EN1650, EN1275, EN14348 & EN13624
  • Attributes: Perfume-Free, Contains Moisturiser, Dermatologically Tested, Biodegradable

Expert Review and  Insights

In a professional setting, you can't afford to take chances with hygiene. The Diversey SoftCare H5 stands out because it balances serious, certified efficacy with user-friendliness. Its perfume-free, non-drying formula means staff are more likely to use it consistently, which is the cornerstone of any effective hygiene policy. It's a workhorse product that delivers on its promises.

Charlotte Rayner – Commercial Cleaning View Profile →

  • Pros: The comprehensive EN certifications provide total confidence for compliance and  safety audits.
  • Cons: As a single-use bottle, it can generate more plastic waste than a bulk-fill system.

Case Study: Real Business, Real Results

The Salty Squid, a popular seaside takeaway in Padstow, Cornwall, needed to upgrade their hygiene stations to cope with high summer footfall. They required a fast-acting, non-sticky hand sanitiser that staff could use frequently without issue.

"We placed the Diversey SoftCare H5 at our tills and  in the kitchen. Staff love that it doesn't dry their hands out, and  customers have commented on how clean and  professional our setup is. It's just a solid, reliable product that does exactly what it needs to do."

Michael Edwards – Owner

The switch resulted in better staff compliance and  a noticeable increase in positive customer comments regarding hygiene practices during the peak season.

Installation and  Maintenance Guide

Setting It Up

  • Place the bottle in a visible, high-traffic area like an entrance, till point, or staff room.
  • Ensure it's on a stable, flat surface to prevent it from being knocked over.
  • Give the pump a few primes to get the gel flowing before the first use.
  • Position it away from heat sources or direct, intense sunlight.

Keeping It Going

  • Wipe down the bottle and  pump nozzle daily with a damp cloth to keep it clean.
  • Regularly check the fill level and  have replacements ready to avoid running out.
  • Ensure the pump nozzle remains clear and  unclogged for a smooth dispense.
  • Recycle the empty bottle according to your local authority guidelines.

Buying Guide: Choosing the Right Hand Sanitiser

Not sure what fits best for your business? Here are a few things to keep in mind when choosing a sanitiser.

Consider the Environment

For kitchens and  food service areas, a perfume-free formula like this one is essential to prevent scents from transferring to food.

Check the Formula

Frequent use can dry out skin. Look for products with added moisturisers to keep hands comfortable and  encourage regular use by staff.

Prioritise Certification

EN ratings are the professional standard. They are your proof of efficacy against specific germs, which is vital for compliance and  safety.

Pick the Right Format

Gels offer controlled dispensing with less mess than liquids. This 500ml pump bottle is perfect for countertops and  desks.

Think About Volume

For very high-traffic areas, you might supplement countertop bottles with larger, wall-mounted dispensers. This 500ml is ideal for targeted placements.

See all Sanitisers & Disinfectants

Frequently Asked Questions

Q: Is this product really perfume-free?

A: Yes, it is completely perfume-free, making it perfectly suitable for use in kitchens, food preparation areas, and  for people with sensitivities to fragrances.

Q: Will this hand sanitiser gel 500ml dry out my skin?

A: No, the Diversey SoftCare H5 formula contains an effective moisturiser specifically to counteract the drying effect of alcohol, keeping skin soft even with frequent use.

Q: What does the EN14476 certification mean?

A: EN14476 is the European standard that certifies the product is effective against enveloped viruses, providing virucidal protection.

Q: Is this a liquid or a gel?

A: This is a sanitising gel, which is thicker than a liquid. This helps it cling to your hands for better coverage and  less dripping.

Q: Is it suitable for sensitive skin?

A: Yes, it has been dermatologically tested to be gentle on the skin, making it a great choice for environments where frequent sanitation is required.

Q: Can I use this at the front-of-house in my restaurant?

A: Absolutely. Its professional appearance and  perfume-free, non-sticky formula make it ideal for customer-facing areas.

Q: What is the alcohol concentration?

A: While the exact percentage isn't listed, its extensive EN certifications (including EN1500) confirm it contains the effective level of alcohol required to meet these stringent professional standards.

Q: Is the formula biodegradable?

A: Yes, the product is formulated to be biodegradable and  is ethically sourced, aligning with modern environmental responsibilities.

What Customers Are Saying

"Finally, a commercial hand sanitising gel that doesn't smell or leave your hands feeling like sandpaper. We have it all over our cafe, and  it's perfect."

Sarah L. – Café Owner, Manchester

"Great sanitiser with excellent credentials. The only minor point is the pump feels a little light, but it's held up so far. Does the job well."

Tom P. – Office Manager, Birmingham

"You can trust the Diversey brand, and  this product proves why. It's effective, doesn't cause irritation, and  the certifications are exactly what we need for our food prep business."

Chloe B. – Deli, Brighton

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The Diversey Difference: A Commitment to Professional Hygiene

Choosing a hygiene product is about more than just a label; it's about trust and  reliability. Diversey has built its global reputation by creating solutions specifically for the demanding commercial sector, not just adapting consumer products. The SoftCare H5 isn't merely an antibacterial gel; it's a tool for risk management. By investing in a product with such extensive, verifiable EN certifications, you're upholding your duty of care and  demonstrating due diligence to health inspectors, staff, and  customers. This commitment to proven science reduces the risk of cross-contamination, protects your business's reputation, and  supports a culture of safety. In the long run, the real value lies in its reliability and  the peace of mind that comes from using a product engineered for professional excellence.

Explore more from Diversey

What Do All Those EN Numbers Mean for Your Business?

Seeing a long list of 'EN' codes on a bottle can be confusing, but it's your single best guarantee of quality and  effectiveness. Think of it like a food hygiene rating, but for your sanitiser. Each code, like EN14476 (virucidal) or EN1500 (hygienic handrub), represents a rigorous, independent European standard test that the product has passed. It proves the gel effectively kills the specific viruses, bacteria, or yeasts it claims to. So, instead of just hoping your sanitiser works, these certifications provide documented proof that you are using a product that meets the highest professional standards, which is crucial for due diligence and  keeping everyone safe.

Who Should Buy This?

  • Restaurants & Pubs: An essential for kitchen-pass areas and  front-of-house stations to ensure hygiene compliance without scented interference.
  • Hotels & B&Bs: Ideal for reception desks, staff rooms, and  conference facilities to offer guests visible reassurance of cleanliness.
  • Care Homes & Clinics: A dermatologically tested formula that is gentle enough for frequent use by staff and  visitors in sensitive environments.
  • Retail & Delis: Perfect for staff handling both money and  fresh produce, providing a quick and  effective hygiene step between tasks.
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